SITE DEVELOPMENT

Overview

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Cool Off Pty Ltd is proposing upgrades to its existing Howlong Petfood Processing Facility at 271 Jude Road, Howlong NSW 2646.

The Project

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Cool Off is seeking approval to upgrade its existing pet food manufacturing and animal by-product processing facility. The facility does not involve the slaughter of livestock. The proposed upgrades include:

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• Providing for 100,000 MT production capacity per year. in line with the volume authorised by the Environment Protection Authority.

• Continued on-site irrigation of treated wastewater in accordance with the existing EPA licence.

Our vision

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The upgraded facility will allow for natural variation in market opportunity and support sustainable long-term operations in the region.

Project goals

                  Ensure environmental compliance and responsible wastewater management

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                  Increase processing capacity to strengthen market access, boosting regional                           resilience

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                   Continue servicing domestic and international pet food markets.

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You can find more information about the project in our FACT SHEET  and FAQ

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​​​Approval process:

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The EIS allows us to fully assess the merits of the proposed Project while engaging with the Howlong community to better understand issues, shape the Project and inform opportunities to share Project benefits locally.   

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The EIS assessments have commenced and will continue over the coming months. The EIS will include specialist impact assessment reports, such as:   

• Air quality and odour  

• Noise and vibration 

• Social and water 

• Wastewater and waste Management 

• Heritage 

• Biosecurity, Disease Management and Animal Welfare 

• Traffic and Transport  

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Cool Off aims to submit the EIS to the DPHI in mid-2026. Community and stakeholder feedback over the coming months will be summarised within the EIS, along with the outcomes of the specialist reports outlined above.   

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Once the EIS is submitted, it will be placed on public exhibition. During this stage, the community and government agencies will be invited to provide feedback on the Project. Cool Off will then respond to any issues, comments or concerns raised by the community and stakeholders within a Submissions Report. DPHI will then make a recommendation on whether the Project should be approved.                                                                                                                                                                 

How to provide feedback

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Cool Off are committed to engaging with residents to understand concerns, and work to ensure Project outcomes can be beneficial for both operations and as well as the local community.

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We encourage you to complete the community feedback survey using the below QR code or by clicking the "Take the Survey" button below. The survey contains 11 questions and will take approximately 5 minutes to complete.

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We welcome input from all members of the community and will continue to offer flexible ways for you to share your thoughts throughout the Project.

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The survey closes Survey closes 4:00 pm, Wednesday 15 April 2026.

Meet with us
 

Cool Off is committed to maintaining open communication with local residents and addressing any questions or concerns that may arise throughout the Project. 

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If you would like to discuss the Project in more detail, we’re happy to arrange a meeting either at your residence or at the local facility. If this is of interest, please contact us via at engage@nghengage.com.au or on (02) 6052 4000 to arrange a suitable day and time.

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